Terms of cancellation

Cancellation payment

  • 30 days in advance : no compensation costs to be paid.
  • 15 days in advance : 10% of the bill covering the last confirmed reservation.
  • 7 days in advance : 50% of the bill covering the last confirmed reservation.
  • The day before or the day itself : 100% of the monetary value of the services ordered for the first night.

The customer expresses his agreement on prices and general terms of sales by simple acceptation of the confirmed and signed reservation.


Terms of sales

All complaints relating to the content of the invoice have to be made in writing to the management, within 14 days on receipt of the invoice. Under no circumstances complaints can be a ground for not settling the costs.


Terms of payment

Our invoices are only valid for receipt when paid in cash or when payment is made by deposit or transfer into our bank account 220-0910978-87 or post office giro 000-0086311-78, not later than 30 days on the date of invoice.By lack of payment of the invoice within the prescribed time limit a 1% interest per month will be legally due without prior proof of default from the expiry date on. As well as a fixed compensation of 10% on the invoice price. Costs resulting from monetary exchange transactions or any other costs to be made to payment will be charged separately.


Competence of the court

In case of dispute about the content or the interpretation of the content of our invoices, only the Antwerp Court is competent.